Shipments and returns

My Max Store usually dispatched within 2 days after an order is placed and are shipped via My Max Store Itemad(R) courier. If you prefer delivery by our premium courier services with required signature and urgent delivery, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected. If you still have any questions regarding our shipment and courier services contact us.